Refund policy
Refund & Returns Policy
ORDER POLICY
Please read the order policy before placing an order. If conditions don’t comply with our policy we will be unable to accommodate you Post-Purchase.
• Please be vigilant while ordering, all products are printed on demand and hence cannot be exchanged or returned without being defective.
• If the product is damaged or you receive the wrong order you don't need to worry because we will send the right case. You just have to send us a screenshot on our Instagram and we'll do it.
• The details you provide will be processed and will not be changed after that, so make sure you mention the right model so that there is no confusion.
• All complaints will be accepted within 24 hours after delivery. No exchange or returns will be possible after the usage of the product, only defective products will be exchanged right away.
• Stay active on your phone number, once you have placed an order. We will give you a confirmation call, without confirmation, the order will not be placed.
Thank you for your experience at cooperation with Nexon. We are obliged to serve you in the best possible way.